How a Global Analytics Company achieved success with Prosimo's Service Networking Architecture

A leading customer engagement solutions provider, faced challenges in its infrastructure and aimed to improve flexibility and scalability by transitioning to a containerized architecture in the cloud. However, this required allocating significant resources and managing a complex infrastructure across multiple cloud platforms while ensuring security and compliance. Prosimo’s service networking capabilities provided a unified service mesh, global orchestration, and enhanced security, enabling seamless data migration and reliable testing and deployment. Verint achieved greater flexibility and scalability, resulting in a more reliable and stable platform. As the company migrates more and more workloads into their new scalable and resilient cloud infrastructure they need to connect across multiple CSPs and private data centers, segment access for PCI/SOC restricted applications, while enabling access to shared services, all from a “Developer Self-Service” platform.


Prosimo Full Stack

Overcoming Technical Challenges

Full Stack



App Connectivity: Orchestration at the Global level is needed to move Verint into K8s in AWS, GCP, and Azure

Specific Examples

IP CIDR app-app access is essential to onboard teams who manage such resources, the current implementaiton was error prune.

Manual operations required to create cross-region, cross-cloud, and cross-account connectivity on different cloud consoles.

Prosimo Full Stack Solution

Standardization Ensure the company’s global architecture is standardized across disparate environments.
Consistency with how PaaS and K8 (containerized apps and Server functions) are interconnected at L7 using network constructs orchestrated by Prosimo.

Visual Transit

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Accelerate onboarding of siloed and diverse cloud environment running in each business units control

Failover is all manual routing configuration, no auto-scaling
On-premise to cloud connectivity with multiple underlays (private links + public internet) for better resiliency
Cloud-to-cloud connectivity mainly uses cloud Internet underlays, bypassing our on-premise colocation
Improve performance for accessing cloud-native services from specific regions or geographies through manual configurations and a reactive approach.
‘Auto Discovery’ feature that instantly ingests all Cloud environment details [VPC, Service, and Apps] for new accounts with no infra required.
Automating connectivity from all clouds and on-prem from the same dashboard
Cloud Onboarding
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Self-Service Portal 

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Technical complexities of running Multi-Cloud/Hybrid Cloud and MTTR

Manually Identifying the root cause of issues in the cloud network pipeline related to cloud-native elements, third-party services, firewalls, load balancers, etc.

Improve performance for accessing cloud-native services from specific regions or geographies through manual configurations and a reactive approach.

Single platform to immediately troubleshoot Azure apps/network, AWS apps/network, and connectivity from on-prem to Multi-Cloud.  Drastic reduction in MTTR and troubleshooting

Cloud Tracer

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Prosimo Full Stack

Delivers Today

Reduced technical debt via cloud-native network services and no routing policy config
Simplified operations for with a flat network model for transit, security, and content delivery

Prosimo Full Stack

Unlocks Tomorrow

The company will benefit from platform capabilities to control spend and operate freely. Taking further recommendations from the ML features, NetDevOps capabilities to streamline workflows, and Security benefits of segmentation


Better decision making with predictive alerts keep you focused on business outcomes


Infrastructure Automation and CI/CD pipeline support


App-Centric Tooling to further access cloud-native services with granular control


Continuous ZTNA for accessing private apps. No connectors required.